Terms and Conditions for Pieces by Core
Welcome to Pieces by Core. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Terms
1.1 Acceptance of Terms
By using our website and making a purchase, you agree to these Terms and Conditions, along with any other policies or notices provided by us. If you do not agree to these terms, please do not use our site or services.
1.2 Changes to Terms
Pieces by Core reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting. Please review these terms periodically.
2. Products and Pricing
2.1 Product Availability
All products offered on our website are subject to availability. Pieces by Core makes every effort to ensure that product listings are accurate, but errors may occur. If a product is unavailable or there is an error in pricing, we will notify you before processing your order.
2.2 Pricing
Prices are displayed in the currency selected at checkout and are subject to change without notice. Any applicable taxes or shipping fees will be added to the final purchase price.
3. Orders and Payment
3.1 Order Confirmation
Upon placing an order, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. Pieces by Core reserves the right to cancel or refuse any order, for reasons including but not limited to product availability, payment issues, or suspicion of fraudulent activity.
3.2 Payment
Payment for orders must be made through the available payment methods on our website. Payment is due at the time of purchase. Orders will only be processed once payment has been successfully completed.
4. Returns and Refunds
4.1 Eligibility for Returns
Items must be returned within 14 days of delivery and must be in their original, unused condition with all original packaging. Custom, personalized, and made-to-order items are final sale and cannot be returned unless they are defective or damaged.
4.2 Refunds and Processing
Refunds for returned items will be issued to the original payment method after inspection. The refund process may take 7-10 business days. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Original shipping costs are non-refundable.
4.3 Non-Returnable Items
Customized, personalized, or made-to-order items cannot be returned unless they arrive damaged or defective.
4.4 International Orders
We do not accept returns or exchanges for international orders. All international sales are final.
5. Damaged or Defective Items
5.1 Notification
If your item arrives damaged or defective, please contact us within 48 hours of receipt to arrange a replacement or full refund. If necessary, we will cover the return shipping costs.
6. Shipping and Delivery
6.1 Shipping Costs
Shipping fees will be calculated at checkout and are based on the shipping address and selected shipping method. Customers are responsible for all shipping costs associated with returns, except in cases of defective or incorrect items.
6.2 Delivery Times
Estimated delivery times are provided at checkout. However, these are estimates and not guaranteed. Pieces by Core is not responsible for delays caused by third-party carriers or factors beyond our control.
7. Privacy and Security
7.1 Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7.2 Data Security
We take reasonable measures to ensure the security of your personal and payment information. However, we cannot guarantee the security of data transmitted over the internet.
8. Limitation of Liability
8.1 Liability
Pieces by Core is not responsible for any indirect, incidental, or consequential damages arising from the use of our products, including but not limited to loss of profits, data, or business opportunities.
9. Governing Law
9.1 Applicable Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the jurisdiction in which Pieces by Core operates, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Pieces by Core
contact@piecesbycore.com
11. Dispute Resolution
Any disputes that arise between you and Pieces by Core will be resolved through binding arbitration, rather than in court, unless you opt out of arbitration within the allowed time frame.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.